Shipping
At Ssniff N Smell, we understand that fragrances are delicate, premium products that require careful handling. We are committed to delivering your orders safely, securely, and on time while maintaining the highest standards of packaging and logistics.
Product Handling & Packaging
Perfumes are luxury and sensitive products. Each order is:
- Carefully inspected before dispatch
- Securely packed using protective materials
- Sealed to prevent leakage or damage
- Handled with care to preserve fragrance quality
Our packaging ensures your fragrance reaches you in perfect condition.
Shipping Coverage
We offer PAN India delivery across all serviceable pin codes in India through our trusted courier partners.
Delivery availability may depend on courier serviceability in certain remote or restricted locations.
Courier Partners
We work with reputed logistics partners to ensure:
- Safe transportation
- Timely delivery
- Real-time tracking
- Professional handling
Once your order is shipped, tracking details will be shared via email or SMS.
Shipping Charges
We offer:
✅ Free Shipping
On orders above a specified minimum order value (as displayed on our website).
✅ Nominal Shipping Charges
For orders below the free-shipping threshold, a small shipping fee will be applied at checkout. The exact amount will be clearly shown before payment.
No hidden charges are applied.
Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays are processed on the next working day.
Delivery Time
Delivery timelines may vary depending on location:
- Metro cities: 2–4 business days
- Other locations: 3–7 business days
Delivery times may be affected due to weather conditions, courier delays, or regional restrictions.
Order Tracking
Once your order is shipped, you will receive a tracking link to monitor your shipment status in real time.
Delivery Responsibility
Customers are requested to ensure:
- Correct delivery address
- Availability at the delivery location
- Proper inspection of the package upon receipt
Ssniff N Smell will not be responsible for delivery failures due to incorrect address or unavailability.
Damaged or Tampered Packages
If your package appears damaged, opened, or tampered:
- Do not accept the delivery
- Inform the courier immediately
- Contact our support team with photos
We will assist you promptly.
International Shipping
Currently, Ssniff N Smell delivers only within India.
Payment Gateway Compliance
In accordance with payment gateway and ecommerce regulations:
- Shipping charges are clearly displayed before payment
- Delivery timelines are transparently communicated
- Tracking details are provided
- Customer support is available for shipping-related issues
- Refunds or replacements are handled as per our Return & Refund Policy
Force Majeure
Delivery delays caused due to natural disasters, strikes, government regulations, pandemics, or circumstances beyond our control will not be considered a breach of service.
Contact for Shipping Queries
For any shipping-related questions, please contact:
📧 Email: support@ssniffnsmell.com
📞 Phone / WhatsApp: +91 95611 90267
Our Commitment
We treat every fragrance as a valuable experience, not just a product. From our hands to your doorstep, we ensure care, safety, and reliability in every delivery.